A. Shareholders – general meetings, reports (periodic and current), traditional meetings and videoconferences and chats
B. Analysts – opinion surveys, social media, the Group’s website
C. Banks – telephone/email contact and meetings, opinion surveys, the Group’s website
D. Indirect suppliers – tenders and meetings, telephone/email contact, conferences and industry events, opinion surveys
E. Direct suppliers – meetings, telephone/email contact, conferences and industry events, opinion surveys
F. Media – briefings, post-results meetings and on-going contact contact (via the press office and direct), social media, the Group’s website
G. Stock exchange – telephone/email contact, the Group’s website
H. Supervision institutions – telephone/email contact, the Group’s website
I. Managerial staff – meetings, telephone/email contact, training, internal communication
J. Consumers – satisfaction surveys, social media, communication at points of sale, competitions and promotional campaigns and advertising in various communication channels (including the Group’s website)
K. B2B customers – meetings, telephone/e-mail contact, training, „Customer Service Office” portal (bok.sniezka.pl), satisfaction/opinion surveys, the Group’s website
L. Employees – telephone/e-mail contact, internal magazine, employee newsletter, intranet and the Group’s website, information screens, posters and contact via selected employee representatives, employer branding activities, satisfaction/opinion surveys, training, social media
M. Local government – direct relations (including meetings), telephone, e-mail and traditional communication, opinion surveys, social media, the Group’s website
N. Local community – meetings, social campaigns addressed to the local community, activities of the Śnieżka Foundation, information provided to local media and via social media, opinion surveys, websites of the Group and the Foundation
O. Contractors – meetings, telephone/email contact, opinion surveys, training, social media, the Group’s website